• Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Note: Extended Holiday Hours begin on December 2nd.

We have special hours for the holidays.

Holiday hours


We are closed until at least April 7th. Tenants offering Essential Services remain accessible via specific entrances. Learn more.


Assistant Manager

Full Time

A|X currently offers exciting positions for enthusiastic, passionate, and highly motivated Assistant Managers to join our Metropolis at Metrotown team. As a member of the management team, you will strive to achieve the best results possible in a fast-paced, positive, and growing luxury environment.

An Assistant Manager assists the General / Store Manager and Associate Manager in driving the business with an emphasis on running the sales floor.

Reports to the General / Store Manager.

Responsibilities include but are not limited to the following:
· Drive for Results
· Ensures that the highest level of customer service is provided in the store.
· Communicates and successfully promotes programs aimed at increasing business.
· Sets an example with constant customer interaction on the selling floor and accountability for personal sales results while maintaining a minimum SPH (sales per hour) goal.
· Ensures all employees are trained and developed in product knowledge, ARMANI selling techniques, and loss prevention.
· Frequent one-on-ones are conducted to ensure Associates SPH goals are achieved.

· Manages a collection within the store to ensure strong sales results are being driven by the successful implementation of all company merchandising guidelines.
· Utilizes analytical skills in order to make strategic merchandising moves on a weekly basis based off of business reports and sell-through.
· Ensures the replenishment systems are followed and the store standard expectations are consistently met.

Human Resources:
· Resolves all HR issues in a timely and effective manner, partnering with the HR Department when necessary.
· Enforces all company policies and procedures.

· Works in conjunction with the General / Store Manager and Associate Manager in managing all areas of the daily operations of the store.
· Ensures that the sales floor is adequately staffed and supervised.
· Ensures all paperwork is completed promptly with attention to detail.

· Maintains efficient systems for receiving stock shipments, transfers, markdowns, and handling of defective merchandise.
· Communicates all inventory issues to the appropriate parties.
· Assists in general housekeeping duties within the store.

Loss Prevention:
· Ensures all cash handling and LP policies and procedures are consistently enforced.
· Ensures store's profits are maximized through effective inventory control.

Job Requirements:
· 2+ years of previous retail sales experience including a minimum of 1 year of retail management experience.
· Must have experience with operations, merchandising, sales, and stock activities.
· Excellent communication & interpersonal skills.
· Ability to multi-task and meet tight deadlines concurrently.
· Ability to understand budgets, sales, hourly goals, and allocations.
· Open availability and able to work a flexible schedule including holidays, nights and weekends.
· College degree preferred.

A|X Armani Exchange offers excellent career growth opportunities, competitive salary, comprehensive benefits package, and generous product discounts. A|X Armani Exchange is an Equal Opportunity Employer.

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 11:00am - 7:00pm