• Tuesday 01-26 Closed
  • Wednesday 01-27 Closed
  • Thursday 01-28 Closed
  • Friday 01-29 Closed
  • Saturday 01-30 Closed
  • Sunday 01-31 Closed
  • Monday 02-01 Closed

 

We are closed until further notice. 
Access to essential services, curbside pick-up and restaurants/food court vendors offering take-out or delivery will be maintained, in accordance with governmental guidelines.  

Learn more

 

COVID-19: Policies and Procedures. Learn more.

Job

Customer Service Associate

Part Time

Reports to: Store management

The sales associate is responsible for maintaining store standards and delivering a positive customer experience. The sales associate will also be responsible for a variety of operational duties as assigned by the store management team (i.e. housekeeping duties, visual presentation standards, etc.).

Customer Experience
- Greets customers immediately upon entering the store with a smile and sincere non-business like greeting
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Provides customers with current relevant information about the product
- Provides quality service in the fitting rooms, follows up with customers in a timely manner and maintains cash wrap cleanliness
- Provides efficient service at the cash wrap, offers Gift Cards, maintains cash wrap cleanliness and captures customer information in the database
- Sincerely thanks all customers for shopping at GUESS as they exit the store

Cooperation & Dependability
- Satisfactorily completes all duties as assigned by management
- Is punctual and adheres to the designated work schedule
- Is flexible and works well with peers and management to accomplish duties
- Demonstrates a sense of urgency to maintain visual standards within their assigned zone
- Follows GUESS Policies and Procedures 100%
- Performs housekeeping duties as required

Miscellaneous Responsibilities
- Participates in and attends all store meetings and other related functions
- Represents a positive attitude toward the merchandise and the company
- Participates in all inventories
- Assumes and completes other duties as assigned by store management

**Some heavy lifting in excess of 30 pounds
**Scheduled shifts may require standing for a minimum of eight hours

Business Hours
    • Tuesday Closed
    • Wednesday Closed
    • Thursday Closed
    • Friday Closed
    • Saturday Closed
    • Sunday Closed
    • Monday Closed