Smart Support Specialist
Are you eager, determined, and love working with the public in a dynamic & professional environment? Interested in working for a fast-growing start-up with lots of opportunities for growth? If that sounds like you, apply to join our team!
Always up for new challenges, Smart Support Specialists offer a unique user experience by consistently representing the LAUFT brand through their professionalism and brand/service knowledge.
The primary focus of a Smart Support Specialist would be to ensure the effective day-to-day operations of LAUFT and the onboarding and support of LAUFT users.
Smart Support Specialist's primary responsibilities:
Educate new & potential users on the benefits of flexible remote working.
Onboard new users and deliver an excellent experience through support and
relationship building to achieve user retention.
Manage the general day-to-day operations of the LAUFT workspace
(ex. opening and/or closing).
Assist and support LAUFT users as required.
Coordinate booking and reservation requests.
Field on-site inquiries about LAUFT and address requests through the
Collect and record data.
Ensure that the LAUFT workspace maintains a professional, tidy appearance.
Contribute to the development and execution of acquisition strategies
through insight garnered from on-site experience.
Smart Support Specialists have:
Excellent communication skills
Great problem solving skills
Basic technical competency with printers, computers, G Suite, etc.
Part-time with potential for full-time
- Monday 10:00am - 9:00pm
- Tuesday 10:00am - 9:00pm
- Wednesday 10:00am - 9:00pm
- Thursday 10:00am - 9:00pm
- Friday 10:00am - 9:00pm
- Saturday 10:00am - 9:00pm
- Sunday 11:00am - 7:00pm
- Good Friday - April 10, 2020 Closed
- Easter - April 12, 2020 Closed
- Victoria Day - May 18, 2020 10:00am - 7:00pm
- Canada Day - July 1, 2020 10:00am - 7:00pm
- Civic Holiday - Aug. 3, 2020 10:00am - 7:00pm
- Labour Day - Sept. 7, 2020 10:00am - 7:00pm
- Thanksgiving Day - Oct. 12, 2020 10:00am - 7:00pm