• Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Note: Extended Holiday Hours begin on December 2nd.

We have special hours for the holidays.

Holiday hours

 

We are closed until at least April 7th. Tenants offering Essential Services remain accessible via specific entrances. Learn more.

Job

Smart Support Specialist

Part Time

Are you eager, determined, and love working with the public in a dynamic & professional environment? Interested in working for a fast-growing start-up with lots of opportunities for growth? If that sounds like you, apply to join our team!

Always up for new challenges, Smart Support Specialists offer a unique user experience by consistently representing the LAUFT brand through their professionalism and brand/service knowledge.

The primary focus of a Smart Support Specialist would be to ensure the effective day-to-day operations of LAUFT and the onboarding and support of LAUFT users.

Smart Support Specialist's primary responsibilities:
Educate new & potential users on the benefits of flexible remote working.
Onboard new users and deliver an excellent experience through support and
relationship building to achieve user retention.
Manage the general day-to-day operations of the LAUFT workspace
(ex. opening and/or closing).
Assist and support LAUFT users as required.
Coordinate booking and reservation requests.
Field on-site inquiries about LAUFT and address requests through the
appropriate channels.
Collect and record data.
Ensure that the LAUFT workspace maintains a professional, tidy appearance.
Contribute to the development and execution of acquisition strategies
through insight garnered from on-site experience.

Smart Support Specialists have:
Excellent communication skills
Flexible availability
Great problem solving skills
Basic technical competency with printers, computers, G Suite, etc.

Compensation:
$16/hr

Hours:
Part-time with potential for full-time

Business Hours
    • Monday Closed
    • Tuesday Closed
    • Wednesday Closed
    • Thursday Closed
    • Friday Closed
    • Saturday Closed
    • Sunday Closed
Holiday Hours
    • Good Friday - April 10, 2020 Closed
    • Easter - April 12, 2020 Closed
    • Victoria Day - May 18, 2020 10:00am - 7:00pm
    • Canada Day - July 1, 2020 10:00am - 7:00pm
    • Civic Holiday - Aug. 3, 2020 10:00am - 7:00pm
    • Labour Day - Sept. 7, 2020 10:00am - 7:00pm
    • Thanksgiving Day - Oct. 12, 2020 10:00am - 7:00pm