• Monday 11:00am - 7:00pm
  • Tuesday 11:00am - 7:00pm
  • Wednesday 11:00am - 7:00pm
  • Thursday 11:00am - 7:00pm
  • Friday 11:00am - 7:00pm
  • Saturday 11:00am - 7:00pm
  • Sunday 11:00am - 6:00pm

Note: Extended Holiday Hours begin on December 2nd.

We have special hours for the holidays.

Holiday hours

 

New health and safety measures have been implemented to ensure a safe environment for shoppers. Learn more.

Job

Smart Support Specialist

Part Time

Are you eager, determined, and love working with the public in a dynamic & professional environment? Interested in working for a fast-growing start-up with lots of opportunities for growth? If that sounds like you, apply to join our team!

Always up for new challenges, Smart Support Specialists offer a unique user experience by consistently representing the LAUFT brand through their professionalism and brand/service knowledge.

The primary focus of a Smart Support Specialist would be to ensure the effective day-to-day operations of LAUFT and the onboarding and support of LAUFT users.

Smart Support Specialist's primary responsibilities:
Educate new & potential users on the benefits of flexible remote working.
Onboard new users and deliver an excellent experience through support and
relationship building to achieve user retention.
Manage the general day-to-day operations of the LAUFT workspace
(ex. opening and/or closing).
Assist and support LAUFT users as required.
Coordinate booking and reservation requests.
Field on-site inquiries about LAUFT and address requests through the
appropriate channels.
Collect and record data.
Ensure that the LAUFT workspace maintains a professional, tidy appearance.
Contribute to the development and execution of acquisition strategies
through insight garnered from on-site experience.

Smart Support Specialists have:
Excellent communication skills
Flexible availability
Great problem solving skills
Basic technical competency with printers, computers, G Suite, etc.

Compensation:
$16/hr

Hours:
Part-time with potential for full-time

Business Hours
    • Monday Closed
    • Tuesday Closed
    • Wednesday Closed
    • Thursday Closed
    • Friday Closed
    • Saturday Closed
    • Sunday Closed