• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 10:00am - 9:00pm
  • Sunday 11:00am - 7:00pm

 

We have special hours for the holidays.

Holiday hours

 

Job

Assistant Store Manager

Full Time

We're looking for a dynamic Assistant Store Manager who will have a massive impact on the store sales team and our continued success. A strong background in Retail Sales, Leadership and a passion for Natural Wellness is a must!

Reporting to the Store Manager, the Assistant Store Manager is accountable for leading key aspects of the business as empowered by the Store Manager. Through leading and growing a team of A-players, the Assistant Store Manager drives key business results through ensuring The Experience is delivered consistently and in alignment with our commitment to outrageous Community Member Service.

While fostering an environment that delivers upon the company's culture and service ethos, this role balances an operational mindset with a culture centric approach to increasing productivity and profitability of the retail business.

Responsibilities
- Train and grow a team of A-players who are focused on delivering outrageous experiences to our community through coaching and feedback
- Generate business results and achieve key KPIs, including revenue and comp growth goals, AVS, IPT, mystery shop scores, loyalty program grwowth and labour targets
- Support key initiatives as empowered by and in partnership with the Store Manager
- Drive the product journey within the store, focusing on product knowledge, and product operations
- Take a proactive approach to growing the business through community outreach
- Inspire and uplift your team through coaching, collaboration and by embodying our core values and key habits
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community

Applicant Requirements
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
- Retail experience - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadership
- Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
- Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
- Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has proven growth story in their professional or personal life
- Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
- Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
- Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Key Relationships
Reporting to the Store Manager

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 10:00am - 9:00pm
    • Sunday 11:00am - 7:00pm