Services

Allow our trained service professionals to help you get the most out of your visit.

Simply stop by our Guest Services kiosk, conveniently located near H&M between Entry 4 and 5.

Please be advised, we are not able to store any personal items at Guest Services.

Telephone: 905-879-2110

Email: info@vaughanmills.com

More Services

24-Hour Security

Our first-rate security team is onsite 24 hours a day, providing: Exterior Mobile Patrol, Customer Vehicle Assistance, Crime Prevention and Intervention, and Emergency Medical Assistance. Contact Security through our Guest Services kiosk, directly at 905-879-2111, or by email at security@vaughanmills.com.

Amazon Lockers

Order at Amazon and pick up orders at the Amazon Lockers located by Bass Pro Shops. Easy to use, convenient and secure, with no additional cost to use. Deliveries and returns made easy!

Automated Teller Machine

There are three ATMs in the centre:

  • Entrance 2 (Near Urban Behavior)
  • Entrance 3 (Near Winners and HomeSense)
  • Entrance 5 (Near H&M)
Currency Exchange

Tourists can exchange their currency into Canadian dollars at Calforex, located near Bass Pro Shops.

First Aid

A first aid kit is available at the Guest Services kiosk .

Lockers

For the convenience of our customers, we are pleased to offer lockers at six entrances, for a nominal, per-use fee. These lockers are ideal for customers and tourists who wish to store their small to medium baggage while they enjoy their stay at Vaughan Mills. Lockers are not available at entry 4A.

Lost & Found

Lost or found an item during your visit? Be sure to call 905-879-2111.

Found items are transferred to the Security Office where they are kept for a minimum period of 30 days. Unclaimed items are donated wherever possible to suitable charitable partners.

Public Telephones

Pay telephones are located at all six major entrances and within each of the Neighbourhoods.

Wi-Fi

Wifi is available in the entire common area of Vaughan Mills.